I have had literally hundreds of plants over the years from Sarah Raven. Always excellent, always delivered promptly and with excellent Customer Services when I needed them. Fast forward to this year and an unacceptable delay in sending plants out, unable to call as they are only answering a back log of emails and no notice when plants will be delivered (so they are left outside all day in their packaging in this heat) ie no courtesy email, courier information - nothing! I too was told they were in stock, then early May now late May. Awaiting some plants, I ended up going to the Waitrose site, ordered the same item (cosmos) and they were delivered in 3 days! I’ve just seen SR isn’t even sending mine until the end of May!! No more orders again!!