Customer service system is horrendous. Emailed weeks ago about a missing order and no reply. I managed to speak to someone after 1 hour wait who said they were in stock. 2 weeks later still no plants. Tried to phone a few times and either closed for training or closed for them catching up on their emails. I have emailed again as I haven’t time to sit on the phone to wait a hour to speak to someone but still no reply. Once this order is complete I will never use them again. Very disappointed.
1 week ago
Sarah Raven has a
2.3
average rating
from
182
reviews