Appalling customer service, infact its non existent. The telephone number is disabled, because they're so busy, so your only option is to use the message service. You receive a standard response, telling you a response will be given in 5 to 7 days. GUESS WHAT - No Response. Customers just want to be updated in a timely manner, not left to chase and chase. When you pay a premium for plants, pay upfront, you expect the product to arrive and when it doesn't arrive you want to know why . This is the last order Sarah Raven gets from me.
4 weeks ago
Sarah Raven has a
2.1
average rating
from
226
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