Order number 1684276. How lovely to open the Telegraph this morning and to see Sarah Raven’s smug face smiling at me from her beautiful garden - whilst her over promoted business takes advantage of thousands of disappointed customers during Covid 19. When I placed my order with Sarah Raven over a month ago the plant was showing as ‘in stock’, which means, by their own terms, it should have been available for dispatch within 2-4 weeks. So where is it?! Apparently ‘poor’ Sarah Raven has had so many orders that they are overwhelmed and massively delayed in fulfilling them. Unlike more responsible - and less greedy - online plant sellers, Sarah Raven did not start to restrict their daily order numbers to ensure a reasonable delivery time. As many have stated here, and with one or two other online plant suppliers, Sarah Raven has also totally shut down the ability to communicate with them in any reasonable way. Emailing them, as I have, yields no response. However we all note that they are dedicating staff time in order to reply to (or I am sure delete) bad reviews. Disgraceful. You should be concerned about your customers waiting for weeks on end for deliveries. So Sarah, I would like you to fulfil my order please? Stop using Covid19 as an excuse for disgusting service. You are not key workers. You sell plants. Stop being greedy and get on with it. I will now be writing to the Telegraph, Gardeners’ World and other publications to point them to all the terrible reviews and to show them how greedy and grabbing Sarah Raven’s business is in taking more orders than it can fulfil and that her media image is not at all what her business represents. WARNING. DO NOT PURCHASE FROM SARAH RAVEN.
8 months ago
Read Sarah Raven Reviews
Sarah Raven has a 3.74 average rating from 61 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial