I am reporting back after another month from my last report. Since then, SMARTY have taken another 3 payments although they did reverse one payment. I am going mad with frustration and anger as everytime I email then they reply asking for more and more details. At one point they said that my email was wrong(the one they emailed me on) considering that they describe what they offer as a rolling contract cancelable at any time how can they keep charging me every month for something which has never been activated, never been used and which I have made perfectly clear I do not want.they have zero customer service. IN MY OPINION SMARTY HAS THE MOST APPALLING CUSTOMER SERVICE EVER