Cheap but you get what you pay for Ordered 3 sim only deals as Plusnet ceased their service. Transfer was easy but once we received the sim cards and started to use them the signal was very poor. We live in a city and had no issues with Plusnet or my work phone. On contacting customer support they said they didnt have strong coverage in that area and that its on their future roll out plan..... they then gave me £3 back as compensation! So after one month with them Im having to switch to 02 on pretty much the same deal. We track the kids phones and have to keep them in touch when their clubs finished but this wasnt possible on Smarty due to their poor network. As an aside customer support tried to say it may be the hand set (had me restart it) until I pointed out this affects three numbers on three recent generation Iphones Very disappointed.