I rarely write reviews, but my experience with Smarty has been so appalling that I feel compelled to warn others. The customer service provided by this company is beyond horrific. After paying for package renewals, the service simply does not get activated, and despite the money being deducted from my bank account, I’m left chasing them for weeks with no resolution. Their customer service agents are not just unhelpful — they are robotic, repeating scripted responses without any ability or willingness to think critically or offer solutions. Every interaction feels like talking to a programmed machine incapable of empathy or problem-solving. What should be a simple issue drags on endlessly, wasting countless hours of my time. I have never encountered a worse service experience in my life. The frustration, wasted time, and sheer incompetence are staggering. Smarty’s customer support is not just poor — it’s torturous. If you value your time, money, and sanity, avoid Smarty at all costs. I would not recommend this company to my worst enemy. Frankly, a business that operates with this level of disregard for its customers should not exist. In summary: stay far away from Smarty. It’s a complete nightmare.