I orderd a hoodie for my daughter for Christmas and it was delivered to the wrong address by their courier Loomis. I contacted them numerous times and asked for a refund and they stated they needed to start a case. The courier's tracking shows incorrect delivery city and SportChek saw this as I spoke tonthe rep. I asked to speak to a manger and was on hold forb45 mins and still did not get a manager! My order number was 802347332 if SportChek wanted to check tthe history! Terrible customer service and basically stole my money!
4 years ago
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