I ordered ski bag online. It was my first time ordering online from sportchek. The AD says it will be delivered within 5-7 business days. I ordered on 30th November 2020 and now it is 15th of December, i did not receive my item. When i called them, i get BS answers. Saying it is holiday and covid. I ordered a ski jacket form Montec, it arrived within 4 business days. I order many things from Amazon, they were never late with deliveries. I ordered skit boots and ski for my baby from ski hop in Quebec to BC. Delivery was made within a week. Sportchek online order is out to lunch and total garbage, and their customer service is horrible providing no solution, just says escuses on holiday season