I'd prefer to give 0 stars! I ordered a nice pair of Oakley sunglasses for a Christmas gift. The order was confirmed at the time of ordering, so I moved on and waited for the delivery day. Delivery day that never came. They kicked my order out of the system! There was no attempt to contact me other than an email that was mixed in with all the plethora of advertising they send so was overlooked. There was no phone call. WHY do they take my phone number on the order if they aren't going to call when something goes wrong?!? I phoned them, only to get a huge run around with them trying to blame my credit card, which I knew was a totally invalid excuse to get rid of me. I checked it out with my financial institution and called them back within the hour. Spoke to a different, actually lovely, person the 2nd time. She sounded surprised that the first person had tried to blame my credit card. Of course by now there is no stock and they wouldn't even offer anything for a substitute at a comparable price. They offered me something more than twice as expensive for an insulting mere 15% discount. I have finished my shopping and I am trying to stay home for Covid. Now I have to drive over an hour away to go shopping because nothing will arrive in time now. I will be remembering this experience and will shop elsewhere in the future. I've spent nearly $700 in your stores this past year. Buh bye!