I placed an order after a week I recieved a complete wrong order (ordered womens slide recieve childrens running shoes). I wasn't even sure it was my Sports Chek order as there was nothing indicating on the shipping label and no bill of sale/packing slip in the bag. Called to ask where my order was & they said it was delivered today so that confirmed the wrong items. After explaining this I was told they were sending a return label and I also had to fill out some other form and print t out a third form and reseal and taped the return label and take it all the way to the post office. I explained I had to go far to the post office and do not have a vehicle, they said there was no other way. On top of that they would not be resending my order and for all the inconvenience I would receive a whole 10% off my next order. The order I'm waiting for is not coming I have to go in and reorder...but I wont be receiving my refund for their error until they receive their return back! Unreal.