Saw boots on sale Black Friday and web indicated stock available at nearby store in the 2 sizes I was interested in. Immediately went over and no stock on hand. Sales rep offered to place order on line for me. Item shipped Nov. 24 via CANADA POST Expedited Parcel. Item is now stuck in Canada Post black hole with expected delvery now Dec. 13 though every day it keeps slipping. Spoke to customer service and they said that regardless of complaints they continue to ship via Canada Post. Why??? In consideration Rep sent me 15% promo discount to use for future web purchase. Forget it ! Will never shop on line with them again!