I ordered a pair of runners online because they don't carry them in the store and when I received them them they sent the wrong size and the box was completely destroyed. I had to take them to the store to return them and they could not get me another pair. I placed an order for a pair of runners and tank top as they don't carry them in the store. Somehow the items were sent from different places and I had to get someone to receive both orders for me because I can't have them delivered to my front door. They should tell you this when you are placing the order so you can decide if you want place it or not. I received the pair of runners and again the box was demolished. Returned the shoes as they weren't comfortable and the tank top came with a hole it so back to the store to return it. If they can't ship properly then they shouldn't offer online shopping. This one of the problems with online shopping.