Went to return/exchange an item received as a Christmas gift. I did not have a receipt as this was a gift.
They did not have the size that I needed and was told that none of the stores had the requested size.
I was told I that the item given as a gift could only be exchanged for the same item and I could not exchange for a similar item in the required size.
They were only willing to refund 1/2 the price paid even though the price tag was still on the item. This doesn't make sense as if I were to return the item would they not sell it again for the original price?
Does it make sense for them to be making money on a returned gift?
Now I am stuck with an item that isn't even the proper size!
5 years ago
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