Roberto
1. Left 2 racquets to string on Jan 7th at Sport check Fairview Mall 2. Got conformation from employee that they’d be ready by Jan 8th 8pm 3. Got there Jan 8th 8:30p and, “SORRY Mr. Durscki, we “were going to call you” but we COULDN’T STRING ANY of your racquets”. “It takes too long and we were very busy” 4. Me: “you’ve got my number, why’d didn’t you call me?” I have a championship match at 9pm. 5. They: “sorry Roberto there’s nothing we can do” 6. After I left, they guy said, “we will waive you of the service fee of one racquet” me: “I already paid yesterday when I left them”. They: “we will give you a gift card” 7. After losing the championship by WO and going there today AGAIN. I got the racquets and asked for the gift card. As I got a “sorry sir we don’t do gift cards for these situations” 8. I GIVE UP. Sport check NEVER AGAIN.
4 years ago
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