Ordered skis with bindings and they never sent the bindings and still tried to charge me for it. I also order ski boots from their website they arrived with half a pound of dirt and mud attached to them. They were heavily used and previously returned. Obviously sport chek does not care about quality of service since it takes a few seconds to take a look at what's in the box before shipping. I will never shop at Sport Chek ever again even after they offered me their measly $50 store credit, had far too many bad experiences. I shop at MEC now, they are a much better shop with knowledgable staff, also have a guaranteed price match which makes it more affordable.