I ordered shoes and the wrong ones were shipped. I had to mail these back, wait till they were received, then wait longer to get a refund, just to order the shoes I originally ordered in the first place. This took over 2 weeks. When the shoes came again, they were wrong AGAIN. I was offered a measly promotional code that didn't even work. I have been trying to get ahold of their support line, they will not answer. And now, the shoes I originally wanted are no longer in stock. This is hands down the worst online shopping experience I've ever had. I will never order from Sport Chek again.