I ordered a mountain bike over 2 weeks ago. Finally got a hold of someone who told me I should get a tracking number by Friday. I didnt get that. I called again and asked for my money back.Person on the phone said she didnt have access to refunds. I gave her my case number and she didnt have access to that either. She had no clue how long this would take. I dont understand why they are having all these sales and promotions online if they cant keep up with customer service and orders. I'm done with sportcheck and all related companies. Dont even care for the bike anymore.