Painfully informing that return process is horrible. On return form there a address is mentioned, but they don't accept returns and advise to go to SC location. At locations queue for buying and return is same. Every location I went there are Long queues with times more than 45 mins. And irony is after waiting for an hour all standing in queue, 80% are time wasters. Don't buy zilch but actual customer suffers. Called designated courier for return and charges are exhorbitant. This is the very first time dealt with SC, and such experience of return makes me two minded to never buy at SC Especially online. There is no consideration of age, people having difficulty to stand in scorching heat. I have given business and have to go through this torture. I order so much stuff online from other companies and very happy with their return policy. Thanks. Had a torturing experience and hope one learns from this experience.