Had problems with them over a year ago on used military surplus boots. They were unusable in the condition received, and suggested I travel a hundred miles to send them back via a depot. Arbitration was useless and they insisted on telephone conversations, which they manipulated to the point of contortion. They left messages and the cust. serv. rep, purposely talked so fast the messages were unintelligible. Yesterday I got one of their isotope laden catalogs in the mail. They are specialists of contortion and sub atomic manipulations, extracting minerals by teleportation via cyber crime activity. What a racket. Unless you are highly experienced with the contortions of cyber manipulations, run, do not walk as far away from association with them as you can get.