Had a great price on a muzzleloader, bought it along with a membership. Gun put on backorder two different times. Contacted company twice by email. Response was "Please let us know how you would like to proceed with the order." Nothing else didn't seem to care one bit. 2nd email was to cancel because they didn't ship my item was it said was going to ship. Response was "We have canceled your order as requested. You have not been charged for the purchase. If we can be of further assistance, please feel free to Contact us" They could careless if they had lost the sale. Poor Poor customer service. Never will I buy from them!