Zsuzsanna
The worst experience ever - AVOID at any cost!!! Coming back to the UK and having orderd a Heathrow pick-up, I requested the driver to meet me 40 minutes after the flight has landed. The company offered an extra 15 minutes of waiting time and "meet and greet". 2 minutes after landing my driver was texting me that he`ll pick me up at the departures area. I told him I had luggage to collect but he kept calling me every 10 minutes, more and more annoyed. We had issues with the airline as my daughter`s car seat got lost. The driver, however, kept calling me, more and more frustrated because he had to wait, and because he got fined by the police for being at the dpeartures drop-off area. (No one asked him to be there.) When finally we managed to get out, 50 minutes after my flight has landed, he demanded that we make our way up to the departures area. NO meet and greet, just me with several pieces of luggage and a buggy. Once i managed to make my way upstairs i got dragged into an argument between the driver and the police and we didn`t get to go until i broke down crying. Then on completion of our journey, he demanded an extra £10 for the extra time he had to wait (if only he actually arrived at the time I ordered the cab for...) Then when i contacted Taxicode`s customer service, I was treated in the most unprofessional manner. Next time you need a ride, guys, go through a company you can trust - this is not one I can assure you!!!
3 years ago
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Taxicode has a 1.1 average rating from 544 reviews

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