USE THIS COMPANY AT YOUR PERIL! I ordered a taxi a week in advance for a wedding event, and I was happy to pay over the odds for the 17-minute journey. I literally chased them a minute after the taxi was due to arrive, only to be told that they had cancelled the taxi. No apology, no reason why, just a clear - "We don't give a flying fig about our customers". WTAF sort of customer service is that? I would not have minded if I had been in a large city, but I was in a smallish town where the taxis were pre-booked for a large wedding (and of course it was a bank holiday weekend). The booking was for a return trip, and to be fair, the situation ruined my day. I would give zero stars to this bunch of muppets, but sadly, I have to select at least one to post the review. As well as having to chase to get the diabolically ignorant cancellation message, I did not receive a cancellation email until 9:35 pm, some 10 hours after the initial scheduled collection time from my hotel. Seriously, what a bunch of class one a***holes.USE THIS COMPANY AT YOUR PERIL!