PLEASE BEWARE. This is not a cab company. This company sub contracts the jobs out. Its a broker. If you have to cancel for any reason you will not get your money back ! I booked a cab and on the same day I had to cancel last minute due to a medical emergency (86 year old step father) and I couldn't get hold of anyone (probably because they work out of a shed in someone's garden). The job was booked for the next day. Luckily I got hold of the company they sub contract to and managed to cancel the job and they assured me they won't be charging me. Taxicode are refusing to refund me. They have £200 of my money for doing absolutely nothing. I have reported them to TFL and Hackney Carriages.