Same as most other experiences. Booked well in advance for a minibus for a weeding reception pick up. Never got the second confirmation email so rang them and they confirmed it was booked for that evening. 30 minutes later got a cancellation email leaving 9 of us stuck at the reception. The excuse was a flat tyre but you would think they could fix that in the eight hours before pickup. Awful service but at least the credit card refund was fairly quick. To be avoided and any companies forwarding bookings to them should stop as it ruins their reputation as well.