Shocking company! Originally booked a return minibus at £180 each way, after 4 weeks the booking was still unconfirmed, so i decided to call them to discuss what was going on. They stated please give us until 10 days prior to confirm a driver as we have been unable to find one. 10 days prior, the booking remains unconfirmed, and as you can imagine I am concerned that no minibus will be available. As such I decided to cancel the booking and seek an alternative option. Unfortunately, taxicode have decided that the money i paid them is now 90% theirs, despite the fact they were unable to provide the service I paid for. The company has incurred no costs to my booking, yet have decided it is effectively ok to keep my money. I have reported them to my credit card company and various service provide ombudsmen. Their customer service and lack of understanding of the customer is an absolute disgrace. They offered me a credit for the money, which is little to no use if they can't provide the service. I WILL NEVER USE THEM AGAIN.