Fraud /.breach of contract
I booked a taxi from Newquay airport for last Friday, paying in advance
They messaged me straight after I paid to say A1 cars were the provider and they would confirm with me
I have that email and no communication after that
On the day of booking as A1 did not confirm, I called them and they said Taxicode never booked it
A1 offered to collect me and I paid.
After many attempts to call taxicode that day (phone number is dead) I received an email from them in reply to mine asking for refund, to say my trip was active, was booked with a completely different provider, neither they nor this other compsny had ever
contacted me with this information.
They are refusing to refund me
They have 2,choices
1. refund me
2. I apply through the small claims court for my money back
Disgraceful does not do justice to this company
10 months ago
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