Booked a Taxi 2 weeks in advance for a night out in Chester (Intent was to travel from Chester back to Wrexham). TAXICODE confirmed the booking with a Company called "MiniBus4U" and all seemed well. 1 week before the booking they emailed to say that the booking was cancelled due to no driver allocation and said to re-book with a different provider. So, I did, but somehow TAXICODE decided that the same company "MiniBus4U" was the provider once again. I located MiniBus4U via phone and even confirmed with them that they do not work for TAXICODE and definitely not in the Chester region. So I challenged TAXICODE saying that they are using a provider who will not even confirm a taxi. To which they responded with a Cookie cutter response of "We are just confirming the details of your driver with your provider, please wait a while longer". This was whilst I had a written confirmation that "MiniBus4U" did not work for them. Which they completely ignored, probably did not even open to see. Lo and behold, 4 hours before the booking was set to pick me up, the booking was cancelled. What a surprise! Luckily I had already preplanned another booking knowing that they would do this. Do not book with this company. They have horrendous customer service, and essentially lied to me over the phone and email about mt concerns of "MiniBus4U". Will never be using the company again. Just call a local taxi firm and they will do it 5x better than TAXICODE will. Would give 0 star is possible - company is 1 step away from being a downright scam.