Horrible is an understatement, just plain robbery I’ll call this. DO NOT BOOK!!! AVOID TAXICODE... Bunch of Cowboys, I can not believe they are allowed to operate in this manner. Booked a taxi with Taxicode almost 2 weeks before my trip. Taxi driver was so nice when he rang and told me he didn’t have a taxi for the journey from Devon to London. I said if he had a bigger car I’d add one more passenger, he said he still didn’t have a taxi. So I msg him to say we didn’t need a bigger car anyway. All we needed was our original taxi booked via Taxicode. The driver was honest and said he was sorry but didn’t have any taxi and that Taxicode was aware. although still said he would look around. In the end he didn’t turn up on the day. We had no choice after waiting for him 2hours after we where suppose to set off than to get a train tickets costing us almost double . Trying to get my refund back has been a nightmare only to receive a msg stating I only receive half my money back even though it was NOT my fault I sent them my msg between myself and the taxi driver but yet they offered me 50% refund when you expect them to be more understanding and even compensate me for all the troubles. Not sure why Taxicode is allowed to operate this way. I have got all my correspondence between myself, the taxi drive and Taxicode - this is robbery... they must be stopped. I am going to take action - I’m so annoyed at how I have been treated. For your own good Avoid Avoid Avoid!!! Don’t book with Taxicode.