NEVER USE THIS SERVICE!! NEVER USE THIS SERVICE!!! THEY ARE NOT TO BE TRUSTED. USELESS AND CANCELLED LESS THAN 12 HOURS BEFORE! REPEAT! DO. NOT. USE. I booked a minibus for 10 people taking me from my home in London to Ascot to go racing a week in advance of the day. I rung them the day before to make sure the booking was confirmed, and they said it was all ready to go and the driver was confirmed. At 10pm at night, when the car was meant to be picking us up at 10am the next morning I got a cancellation email and a £5 off Voucher for £306 booking leaving 10 people stranded. This company is disgraceful and shouldn't be allowed to operate, especially when they say in their email 'Rest Assured you're in good hands' - YOU'RE NOT! They say that if your chosen provider were unable to allocate you a driver, we will automatically pass your booking on to another company at the same price - AGAIN NOT TRUE! Please again, DO NOT USE THIS SERVICE. It has caused me so much stress and now having to pay for another service at a much higher price as it's less than 12 hours before and now the middle of the night.