I pre-booked this company to pick me up after a funeral in the outskirts of Birmingham. As I booked via my work email, it was only when the taxi failed to arrive did I call work to find out that Taxicode had sent me a cancellation at 2am! Prior to realising the taxi was cancelled, I tried to call the driver to find out Taxicode had given me an incorrect unobtainable number. When I left a review on Trustpilot, Taxicode reported it but I was able to have it reinstated. DO NOT USE THIS COMPANY. I would have cancelled but I didn't see the T&Cs until after I had booked and I would have lost 90% of my pre-paid fee! Uber rescued me. Use reputable firms, not this one.