I tried to book what I thought was a local company- but system rerouted to Taxicode. I paid up front with credit card. No confirmation for hours, and after several calls I got random text messages from Uber with wrong date and time, saying driver would confirm tomorrow am. As the trip was for surgery with arrival at 6.15, And I had paid more than twice the price of an Uber, I wasn’t happy and tried to cancel. After several calls I did cancel - so far no refund AND Uber have charged me a further cancellation fee. Avoid this company - it is not a legitimate enterprise.