Taxi service? Have you seen the BAD reviews? Do you want a RELIABLE taxi service that will get you to the airport for that EXPENSIVE flight, drop you off for your IMPORTANT meeting? Do you want hassle-free service, plenty of notice that your ride has been confirmed? If they can't make a booking for you, do you expect them to tell you in plenty of time for you to make other arrangements? Well, if all -- or ANY -- of those considerations are important to you - DO NOT, DO NOT, DO NOT BOOK Taxicode!!!! Once they've got hold of your money they'll hang on to it whether they can provide you with a ride or not. Their customer relations are appalling. They promise to give 24 hours notice of confirmation or failure to find a suitable service fo you. I PAID FOR THE SERVICE IN ADVANCE for my wife's flight to Shanghai. The 24 hour deadline passed... without any word from them. I made numerous, increasingly tense calls. They refused to cancel the booking. My wife was getting frantic. At 10.00 pm, the night before the booking time of 07.15, they gave us an Uber link... At 06.45 my wife called the link; at 07.15 there was a reply, 'No Uber service available at this time.' I called a local taxi service -- they arrived 15 minutes later... My wife made it to her flight. Why didn't I book a local taxi in the first place? Beats me... I must have been taken in by the Taxicode promise of good service at a low price. Silly me -- the local taxi company provided a clean, comfortable car for £7.50 CHEAPER than Taxicode!!! I made this a 1 star review because the system won't accept MINUS TEN STARS! They offered all sorts of reasons they should not reimburse my payment -- I had been a 'difficult customer' etc. Well, wouldn't you be when you wanted to go to bed to be up early for a flight and you had been pestering them all day?? There was NO CONSIDERATION of our feelings or the stress they had caused us. After A LOT of hassle they reimbursed me -- but only because i promised a County Court case if they didn't... I would have done that, too! Do yourself a favour -- call a local taxi company, not an agent. Oh, and, if they publish an answer to explain this awful service, ignore it -- it will be more lies. Have you seen the BAD reviews? Look carefully at the GOOD reviews. Aren't they all formulaic, obviously FAKE reviews they've written themselves? Of course they will deny this, but then, they would, wouldn't they?