Booked and paid for taxi to the airport the day before travel. Booked for 0630 next day and received an email confirmation. Then received an email at 0410 while asleep, awoke to find my taxi cancelled with no replacement. when I contacted them that morning was given no alternative and differing stories as to why taxi had been cancelled. Pretty sure no taxi had been booked in the first place as they would not give me any information regarding the supposed taxi firm on the confirmation. Refund offered and also £5 off next booking, don't think I will use that discount!!!