I booked a taxi service from this company. Status was not confirmed, they were looking for a driver. Worried the status was not confirmed (as my trip was the next day), I looked to see if I could cancel this in process transaction. I clicked cancel button assuming they would give me a confirmation step or explain the conditions of cancelling. Instead they cancelled the booking immediately without any explanation. This cancellation was only 5 minutes after my booking. I called them, an unhelpful employee confirmed that I would be charged and refused to continue with the booking. He said I could rebook and pay another £117. They had not even found a driver/company yet so their loss was nothing. I was willing to accept a refund or continue with the transaction. They unreasonably refused either and instead said they would keep the charge and there is nothing I can do about it. Internet is full of horrible reviews about similar experiences of other Taxicode customers. Now I learned my lesson, I would never ever buy anything from an unknown company on the web before I check their credentials first.