If I could give them NEGATIVE stars I would!! Had to cancel due to Covid-19 - they told me I will only get 10% back as I had cancelled. At the time I there was NO travelling allowed in groups. Schools , businesses, restaurants, hotels and AirBnBs were closed - this was at the beginning of the lockdown. They told me the reason they won't give me my money back is that the driver could have gotten another job driving somewhere else. RUBBISH!! We'd booked a minibus for 8 people plus the driver. I told them that this was against government regulations and that the driver COULDN'T have booked another job because at that time the regulations would not permit him to. They don't care. They haven't given me my money or even the disgusting 10% they said I was only entitled to AVOID AT ALL COSTS. I'll be contacting Trading Standards