I made three attempts to book taxis for a short trip. They charged more than 100 pounds in total, and did not refund me after they cancelled my booking (the policy on the website says they will refund if the cancellation is done by the system). The pre-charge process of this service is pretty awkward, and I believe they just try to grab money from customers without giving any refund if they cannot actually allocate a driver.
4 years ago
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