This company is a disgrace - particularly Faizan Khan. They charged me £186.50 for a taxi journey which did not take place, then refused to refund me. When I threatened further action they promised to refund me within 3-5 working days. It has been 2 weeks since that email, and a month since the booking was made. They haven't responded to any of my emails. I have referred them to the Competition and Market Authority. Do not book with TaxiCode, they will steal your money and their Terms and Conditions are unlawful. Their support staff are rude and unhelpful - I have been hung up on by this company 4 times. They do not respond to emails.