A call centre agent called me 2 weeks ago offering me the Fibre ( wifi) promotion @ R399 a month, took up about 10 minutes of my time, ended the conversation that I will be receiving a SMS confirming installation date. I waited, and waited, and waited but no SMS as promised. Today I went to a branch in Tableview mall to enquire only to learn that no order was loaded on the system. This is disgusting as I have been a long standing TELKOM client, and being messed around like this is unacceptable. What are these people doing to the business ? Why are they even employed by TELKOM ? This has inconvenienced me as I now am running short of data due to anticipated installation of wifi!!! I must say that the gentleman at the branch was extremely helpful and assisted me professionally.