Telkom internet is just a bunch of bull shit. They get people to sign contracts for 2/3 years and give pathetic service. After not getting what has been offered, you are now bound in the contact and they seem to not give a shit.
I had to pay for internet not being used for 3 months because of Telkom bull shit. We had moved premises and initially we were assured that moving the Fibre line would be free of charge, provided we had Fibre in the area.
After 3 months of back and forth arguments, they finally decide to assist. No compensation or discount.
Telkom Fibre especially is straight kak. Always issues with down time.
If there were an option to rate Telkom negatively, I would definitely put it on a negative 5.
The Fibre line is shit, as well as the customer service.
My opinion, do not get Telkom fibre/internet, it will be the biggest regret of your life.
Telkom should stick to landlines and nothing more.