I missed two payments, I paid on the 8th of June then again on the 30th of June. After I paid I received a statement with the amounts I paid on the 8th and the 30th. Then my account was debit and they took R200 extra. I was told that the money bounced which it never did there was only money going out of my account and not back into it. On July’s statement payments reflected but instead Ed of the amount going down it went up…. None of it makes sense. I received emails stating that my issue had been resolved by one of their agents which it never was! I definitely would not recommend telkom.