Irene
Telkomsa Telkom DISGUSTED with your Telkom Business service. I have spent 2 days trying to sort out my account PAID in FULL for all of my shops. Specifically 2 of my branches with your Sales department, you Cancellation department and yr accounts department 2 whole f_cking days in cresta and today via my own mobile +-5 hrs with calls emails and you still get it wronge! despite my email being very clear that only want to cancel ADSL service you have been charging me for 2.5 years that doesn’t work and one line but to keep my Edenvale main line open it has been used for 27 years, subsequently we haven’t been migrated on that line for 4 months. I then get an email response from cancellations saying they going to cancel all my lines in my Edenvale shop, despite my having ordered 2 new products migration of my number and LTE for Internet. I guess intelligence is passed down from the CEO to the rest of the bunch who work for Telkom Business. Disgusted with the whole freaking experience plus the theft of charging me for 2 services that notice was given on for 2.5 years. I have the read receipts WAKE UP, and send staff on communication courses for reading and writing and allocated a manager to yr customers rather than been forced to deal with up to 7 people today in different departments. A nightmare experience!
2 months ago
Read Telkom Reviews
Telkom has a 1.5 average rating from 130 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial