Telkom is a scam.. i bought a cellphone in cash and my mistake was to insure it with them... after 5years of paying for insurance i then lost my phone.. they declined my claim after 5 months of me waiting and strangely continued to make deductions from my bank account... when i asked why 🤷♀️ they then cancelled the insurance.. as if that was not enough... now they tried to deduct even a higher amount of money out of the blue... when i reversed the money they handed me to the credit bereau... imagine... honestly i dont know what they want and why theyre still operating if things are not working for them instead of scamming people like this.. its a shame!!!