Telkom is probably the original service provider in South Africa and I've been with them since the old land-line dial up days. But they seem to have lapsed into complacency. To be fair, once one's fibre is installed it works ok, and rates are, well, average. My HUGE complaint is trying to get to speak to someone in this company, that should be on the forefront of communications. None of their contact numbers work - or no one answers and the helpline numbers for wifi issues, that Telkom themselves put online are 'No longer in service'. I've just tried about 6 different numbers. And if one has a wifi technical issue it's impossible to get hold of someone after hours! That's like offering Roadside Assistance and shutting it down at 23H00. To be fair, if one does get hold of a technician they really do try and sort out the issue, but come on Telkom. Get your act together or at least act like you want to communicate with us clients who pay you for a service. Trying to get hold of you is enough to make one lose the will to live. Time for you to shape up - there's loads of competition out there offering lots of good deals.