The staff members at Telkom show a flagrant disregard for their customers. The service that I received from Telkom was appalling, the personnel are beyond incompetent, a technician at Telkom pavillion messed up a simple process which other service providers have executed effortlessly, and in doing so I have lost all of my data on WhatsApp - and due to the incompetence and gross negligence by the technician I was forced to take two days leave from work in order to enable me to rectify the problem, I am currently still waiting for the issue to be resolved. Furthermore, the store manager at Telkom pavillion does not have any sense of urgency, I requested the regional manager's number several times and she kept on insisting that they are not allowed to give me his number. Once my patience wore thin, she eventually gave me the number, however Telkom is yet to rectify the problem that they have created.