am highly disappointed with Telkom. On Tuesday, I called them to blacklist my phone, only to find out that it was not fully blacklisted. Then, on Wednesday, I went to their branch at Kayalami, and when we tried to call them, the lady I was speaking to closed the line. Later, when I went home, I found out that my own phone is not registered under my name, and my sister needed to call, which was a shock. On Thursday, when my sister called in the morning, she was informed that I am the account holder. At this point, the 48 hours for reporting my phone have elapsed, and the worst part is that I don't have an ITC number, as I was told it would take another 24 hours to obtain it. Can I kindly ask as your customer, is this fair?