Telkom is the worst possible network i cannot wait for my contract to be done we will never be going back
They very quick to deduct your bill monthly but the minute you need assistance its non-existent
My husband has been paying our phone bill monthly - telkom doesnt deduct the money he physically goes in and deposits the money due as we know telkom will add an additional amount for late payments as if we were at fault
Last week he starts receiving messages from the service provider stating they are handing him over to nudebt we physically went in to telkom to find out what the issue is the rep assisted us and assured us that all is well and their system is the problem today he is invoiced with double the amount and a penalty fee
He tried phoning guess what no answer he tried phoning the debt collector which telkom now supposedly handed him over to with no luck either eventually got hold of someone to assist him just for them to tell him a consultant will call him back its now 3 hours later
This is by far the worst service
I would not advise anyone to use this provider ever