Regarding my open serve WiFi....started with an uncapped package of R299.....last year....was sold a lie....just to accept the offer with a choice of a month to month payment and not a contract....accepted it....then beginning of this year Telkom had an increase ....from R299 to R315....without notifying me ....so I paid R299.....missed one month....August....this year....spoke to Agents ....at Telkom...today...was told I'm in arrears of R515.42....and on top of that get a message that I have been handed over to Blake and Associates for being in arrears of R318.....so basically I'm in arrears coz I got no statements from Telkom....and to top it off ....this is news to me they charge R260 for re-connection fees....where I was told it's R50.....
Telkom is quick to add additional charges without my knowledge....no phone call or statements to keep me up to date....I'm very disappointed and the Agents are rude and short with me when I call ...or ask to speak to their manager 😞😞😞👎👎👎