First of all, look at Telkom Google ratings, read some of the reviews, and then decide if you want to continue with them………………………………. I was sent a router and SIM card by them. I then tried to explain that there's no signal to my property after testing the SIM on my phone. They even sent a Huawei technician to the property - Huawei provides their routers - who reiterated that there's no signal to be found on my property; HE MADE THEM AWARE OF THIS - he reported back to them as such. STILL, I got billed, month after month after month. Now, remember, I'm not getting any kind of service from them... There was a first month deduction that went off. I asked why this had happened, and the "customer service representative" said that I need to have another debit order go off BEFORE I could query that initial payment!!! I asked her why that was so, to which she couldn't give me any kind of cohesive reply. Just…………..that's how it is. After that "customer service representative", I literally spoke to 30 more of their customer service "specialists", trying to explain my situation, who, the one after the other, simply sent me in a big loop, them being expert at doing so as not to get a negative ratings, probably affects their monthly salary. NOTHING ABOUT MY STATUS WERE CHANGED!! So, long story short - please keep in mind that they're not providing any kind of service to me - they got a credit collection company in touch with me to collect the outstanding monies (KEEP IN MIND THAT THEY'RE NOT PROVIDING ANY KIND OF SERVICE AND HAVE NEVER HAD) still owed to them. Monies "owed" for no service provision!!!!!!!!!!!!! Sooooooooo, because of their utter incompetence, I'm now being threatened by a debt collection company to be backlisted!!!!!!! This is the kind of service you're signing up for.