There was a certain phone I wanted at Telkom Mall Of Africa. The phone was under a black friday special. But due to lack of stock in store, the Sales Consultant said he will call me once the stock has arrived. I filled up a contract application form and sent the right documents which he said it will do. I waited for a whole month with no feedback from the store. Once I started to ask questions on the Customer Service email, the Sales Consultant calls after I have complained and told me that I won't get the phone because of a wrong document which he said is fine. I was patient for so long and I waited just to get a rejection on my application. Now I can't get the phone I wanted just because of an employee who gave me false promises. So unhappy of the service.